FAQ
Straight answers, no fluff. If you don’t see your question here, submit the eligibility form and we’ll follow up.
Common questions
Do I have to participate if I submit my information?
No. Submitting the form is a request to be considered. If there’s a potential match, we’ll provide next-step details so you can decide.
How do you decide if I’m eligible?
Eligibility depends on study criteria such as age range, medical history, location, and timing. We may ask follow-up questions to confirm fit.
Is compensation guaranteed?
Not always. Compensation (if offered) is determined by the specific study and will be explained during the screening and scheduling process.
Will you text me?
Only if you choose SMS consent. There are two SMS options: general account-related updates and marketing/study outreach. You can opt out by replying STOP.
What information do you collect?
We request information needed to evaluate eligibility and coordinate next steps (for example: contact details and basic screening info). Details are explained in our Privacy Policy.
How quickly will someone follow up?
Follow-up timing depends on study availability and screening needs. When we contact you, we’ll keep the next step clear and actionable.